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Viewing Integration Status

Learn how to view your connected integrations in Company Settings.

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Written by Guy Halperin
Updated over 3 months ago

Viewing Integrations

Accessing the Integrations Tab

  1. Go to Settings in the admin sidebar

  2. Click the Integrations tab

ℹ️ Note: The Integrations tab only appears if you have at least one active integration connected.


Supported Integrations

ShareWillow supports the following integrations:

  • ServiceTitan — Sync revenue, jobs, and team performance metrics

  • Housecall Pro — Sync revenue, jobs, and team performance metrics

  • Service Fusion — Sync revenue, jobs, and team performance metrics


What You'll See

For each connected integration, you'll see an integration card showing:

  • Integration logo/icon

  • Integration name

  • Description of what data is synced

  • Connection status


Connection Status

  • Connected — Button shows "✓ Connected" (grayed out). Integration is active and syncing.

  • Not Connected — Button shows "Connect" (disabled). Integration is not set up.


Managing Integrations

The Integrations tab in Company Settings shows view-only status information.

To connect or disconnect integrations, you'll need to:

  • Use the initial onboarding flow (for new connections)

  • Contact ShareWillow support (for disconnecting)


Troubleshooting

Integrations tab not showing? — You may not have any active integrations. Check with your ShareWillow administrator.

Integration shows as not connected? — The integration may need to be set up, or credentials may have expired. Contact support if you expected it to be connected.

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