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What Does "Data Source" Mean on My Performance?

Understanding where your performance numbers come from.

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Written by Guy Halperin
Updated over 3 months ago

Understanding Data Sources

The data source tells you where your KPI numbers originate.


Common Data Sources

  • ServiceTitan — Synced from ServiceTitan software

  • Manual/CSV — Entered manually by your administrator

  • Integrated — Connected to another business system


Why It Matters

Understanding your data source helps you know where numbers come from. If something looks wrong, you know what system to check. Different sources may also update at different times.


Seeing Unexpected Numbers?

Check the original data source. For example, if your revenue looks wrong and the source is ServiceTitan, verify the data in ServiceTitan first.

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