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Impersonate an Employee

Impersonation allows admins to view the app exactly as an employee sees it. This is useful for troubleshooting issues or understanding what an employee experiences

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Written by Guy Halperin
Updated over 3 months ago

Starting Impersonation

  1. From the dashboard, click People in the left sidebar

  2. Find the employee you want to impersonate in the list

  3. Click the glasses icon (πŸ‘“) on the right side of their row

  4. You'll be switched to the employee's view

Once impersonation starts:

  • A yellow banner appears at the top of the screen showing "You're viewing the dashboard as [Employee Name]"

  • You'll see the app exactly as that employee sees it

  • You can browse their plans, documents, and data


What You Can See

While impersonating, you have access to everything the employee can see:

  • Their compensation plans

  • Award details and history

  • Any documents shared with them

  • Their dashboard and metrics


Stopping Impersonation

  1. Click the Stop Impersonating button in the yellow banner at the top of the screen

  2. You'll be returned to your admin dashboard

The yellow banner is visible on every page while impersonating, so you can stop at any time.


Need Help?

Contact our support team if you have questions about the impersonation feature.

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